How can I retrieve my password?
Please use our password recovery tool, or either submit a request for Support in case your e-mail account is not accessible.
How to purchase files?
Only registered users are allowed to purchase files. Once Signed Up you can purchase some credits to spend or use our "pay as you go" system to buy files instantly.
Tell me more about the credits.
Credit = $1. They are beneficial in case you are going to use our marketplace frequently. "Pay as you go" system is more convenient for one time purchases.
How to get the file that I have purchased?
Once the file is purchased, it will instantly appear under the "Downloads" tab of your personal account. It can be downloaded multiple times.
What if I want to sell my own prestashop themes or modules?
Please Sign Up, then become an author and finally upload your files for review.
How to upload products?
After becoming an author a handy product submit form will appear under your account. Files under 5Mb can be uploaded using the form, however if the file is larger you'll have to upload the archive to a third party host and specify a direct link to it.
Can the product be edited after?
You do can edit all the product info after it was uploaded, however in order to make changes to the archive or to update pictures you will have to reach Support.
My product has vanished from the products list, what's up?
Usually if our team removes a product from the site, we inform the author with a "Decline" e-mail. If you haven't received one, please contact Support.
How to withdraw?
The process of withdraw is fully automatic. If the sum is $100 or more it is being transferred to your paypal account during the period of 1st to 10th date each following month.
