Support

Contact our Support Team

In case you are experiensing issues with services of PrestaFiles.com, whether it's a Billing inquiry or a request for support - feel free to use the contact form below to reach us.

We kindly ask you to consider the following statements before contacting us:

- Please review the FAQ section, which may contain an answer to your question.
- Please be adviced that we cannot provide support for prestashop themes, modules and logos that you have purchased, as they were developed by third parties. It is suggested that you contact the author directly using our messaging system.
- Please be brief and descriptive while filling the subject of your message as this will help us to process your request more efficiently.